Privacy Policy

Last Updated: 13 June 2024

At NutriBox, we are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thenutribox.shop, create an account, or make a purchase.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address.

  • Account Information: Username, password, purchase history, preferences.

  • Payment Information: Credit/debit card details, payment method.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

  • Usage Data: Information about how you use our website, products, and services.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Maintain Our Services: Including managing your account, processing transactions, and delivering products.

  • To Improve Our Website: We use data to understand how our website is used and to improve our services.

  • To Communicate With You: Including sending confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

  • To Send Promotional Information: With your consent, we may send you marketing communications about promotions, events, or other products and services we think may be of interest to you.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our contractual obligations to you (e.g., processing your orders).

  • Consent: When you have given us explicit consent to process your data for specific purposes (e.g., receiving newsletters).

  • Legitimate Interests: For purposes of our legitimate interests, such as improving our services, unless those interests are overridden by your rights and interests.

  • Legal Obligation: To comply with legal obligations.

4. Data Sharing

We may share your information with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, email delivery, hosting services, and customer service.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

  • Compliance with Laws: When required by law or to respond to legal process, we may disclose your information.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access: Request a copy of the information we hold about you.

  • Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Erasure: Request that we delete your personal data, under certain conditions.

  • Restriction of Processing: Request that we restrict the processing of your personal data, under certain conditions.

  • Data Portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

  • Object to Processing: Object to the processing of your personal data, under certain conditions.

  • Automated Decision Making and Profiling: Object to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

8. Exercising Your Rights

If you wish to exercise any of these rights, please contact us at:

NutriBox
info@thenutribox.shop
+357 99 826 798
Chloraka, Paphos
Cyprus
8110

We will respond to your request within one month.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please email us at info@thenutribox.shop